Social Media for IACA 2019
Real Time Social Media Monitoring
The most recent presentation notes with real time tools can be found here: https://t.ly/mWKGA
Lieutenant Glen Mills – Burlington Massachusetts Police Department
This year my presentation is geared towards what analysts will need to know in order to anticipate in the future.
Today, we have a good amount of research on social media usage in disaster response and recovery and many free resources exist online to help one gain a great deal of expertise on using social media tools in a disaster.
What about the future? What resources can we use to anticipate future threats? The military has done a great deal of work in this area. Unfortunately, the future holds a number of challenges that in the past would not have been the concern of private industry, nonprofits and local government agencies. Recent events and past trends point to what we can anticipate in the future.
The U.S. Army has determined that adversaries and competitors have blurred the lines between armed conflict and competition. Beyond this reality the reports speaks to 4 issues that have changed the face of future conflict. These 4 factors have huge implications for everyone.
- The Exponential Speed of Information Technology
- Increasing Urbanization
- The Internet becoming a key aspect of the battlefield and the increasing importance of shaping public opinion
- “Every Bad Guy Becomes the Joker” – “Super Empowered individuals and small groups will have ever increasing capabilities in regards to weaponry and technology.
All 4 of these factors point to a future where information warfare will touch more and more people and organizations. Social media will be the primary area of conflict and competition and misinformation and disinformation will become one of the largest and most unpredictable challenges we will face in all phases of business.
The “Firehose of Falsehood” report from RAND is a great short read that explains propaganda tools and why they are so effective. It is important to understand how information can be used in nefarious ways. http://tinyw.in/ZYjm
Deepfakes are our latest challenge and the potential use of these tools by adversaries needs to be planned for now.
Videos on Deepfake Tools – https://www.youtube.com/watch?v=p1b5aiTrGzY
Article and video – https://www.wired.com/story/deepfakes-getting-better-theyre-easy-spot/
While the 2014 Sony Hack was not a social media attack it is an interesting case study on information warfare and how attacks can be carried out against any entity and be launched by any entity, even a government – http://tinyw.in/RKm7
Here are some resources on countering the Hybrid Threat:
DefenseOne article on Hybrid Warfare and what can be done about it – http://tinyw.in/LNwY
RAND Report on Understanding Hybrid Warfare and What Can be Done About it – http://tinyw.in/1uRY
Hybrid CoE – The European Centre of Excellence for Countering Hybrid Threats – https://www.hybridcoe.fi/hybrid-threats/
First Draft is an organization battling misinformation – https://medium.com/1st-draft
Once we understand the threats we can begin anticipating what these threats might look like. We should also try to detect these threats as soon as possible. Detection lies in real-time monitoring.
The notes below are from 2015:
A lot of police departments fear social media. I can tell you right now that this is something police departments need to be very familiar with and that they need to have a presence on all of these sites – even if it is to simply claim their name and to make sure nobody else is pretending to be them.
Generally, the most important things you need to know are:
1. The rules for police on the internet are generally the same as the rules for the police in real life. Your conduct has to follow all of your existing department policies. You can have officers online in a visible way, like a uniformed officer and you can have officers using websites undercover, just as you use plain-clothes officers in real life.
2. You need to know exactly what your public information laws say you can and can’t post online – you should already have policies regarding the release of public information. Ignore the words “media”, “reporter” and “newspaper” and replace them with “website”, “Facebook Page”, “Twitter”, etc…
3. Do your research – there are a lot of free resources online
Social Media for Law Enforcement
Presentation Outline – 09/23/2015
International Association of Crime Analysts
Lieutenant Glen Mills – Burlington Police Department
President – Massachusetts Association of Crime Analysts
Social Media Basics
What is Social Networking?
History of Social Networks
Social Media by the Numbers
Why is it important to us?
Social Media Usage
Intelligence Gathering – Passive and Active
Personal and Business Use
A discussion of Web Browsers
Setting up an E-Mail Account – Gmail is Recommended
Gmail Trick – you can use periods “.” and plus signs “+” in your Gmail address in order to create multiple social media accounts and sign up to multiple newsletters with a single Gmail account
All appear to be different addresses to other services but all messages will go to the same inbox
Protecting Your Good Name using Knowem.com
The First Commandment
Never, ever, use your own personal accounts
Passive (Open Source)
Active (Working Undercover)
Visualizers – MentionMap.com
Police Officers probably shouldn’t have personal profiles – If officers have profiles they should understand the risks to their careers, their safety, and to their families
FaceBook Graph Search
Exif (Exchangeable Image File) Data
Instructor Contact Information:
Lieutenant Glen Mills – Burlington, Massachusetts Police Department
www.opensourcepolicing.org – A variety of Free Resources and Tools
http://groups.yahoo.com/group/Masspolice/– Masspolice – Free Resources and Tools for Massachusetts Officers / Massachusetts Sample Search Warrant Templates are located in the “Files” section
http://groups.yahoo.com/group/kloving/ – Tools and Resources for Investigating High Tech Crimes
http://www.iacpsocialmedia.org/ – IACP Guide to Using Social Media
http://cops2point0.com/ – Christa Millers Blog on Social Media for Law Enforcement
http://connectedcops.net/ – Laurie Stevens Blog on Social Media for Law Enforcement
www.search.org – Training in High-Tech Investigations / ISP List
https://www.ncirc.gov/28cfr/Default.aspx – 28 CFR 23 Training
The NESMO (Northeast Social Media Officers) website has some guides to help develop social media policy for law enforcement agencies: https://drive.google.com/folderview?id=0B9iRD6XPAB1ac1Q2eEVKVUlENGc&usp=sharing
People Search / Profile Search
www.spokeo.com – Social Network Search Tool
www.pipl.com People Search
www.knowem.com – search for user names across multiple social media sites
www.twitonomy.com – Twitter Profile Info
www.foller.me – Twitter Profile Info
http://www.wolframalpha.com/input/?i=facebook+report – Facebook Profile Report from Wolfram Alpha
www.tweepsmap.com – Where are a profiles followers
www.bing.com/maps – Use the Twitter Maps App to see tweets on a map
www.worldmap.harvard.edu/tweetmap – A cool Tweet mapping project
www.geosocialfootprint.com – Tweet Heat Map
http://teachingprivacy.icsi.berkeley.edu/static/main.html – Tweet Map for a single profile
Creepy – http://ilektrojohn.github.io/creepy/ It’s basically a stalking program
www.sees.aw – SeeSaw is a good tool to see what people are talking about
www.tweetdeck.com – My favorite tool for monitoring multiple Twitter Accounts
www.twitterfall.com – Nice monitoring tool that can be set for geolocation
www.nearbytweets.com – Just what it says it is
www.Hootsuite.com – Alternative to Tweetdeck – has limits on numbers of accounts
www.mentionmap.com – Link Chart of a Twitter Profiles followers
www.grouptweet.com – Can be used with multiple Twitter Accounts to post to a master account
http://www.snapbird.org – Search Tweets all the back to the beginning of Twitter
www.archive.org – See previous versions of websites
www.twicsy.com – Search for Twitter Pics
See Creepy above
www.unfurlr.com – Don’t open that shortened URL until you check it first!
www.instabam.com – Searches Instagram photos