Open Source Policing > Social Media for Law Enforcement > Social Media for IACA 2015

Social Media for IACA 2015

Social Media for IACA 2015

Real Time Social Media Monitoring for Situational Awareness

Presentation media can be found here: IACA 2015 Social Media

 

A lot of police departments fear social media. I can tell you right now that this is something police departments need to be very familiar with and that they need to have a presence on all of these sites – even if it is to simply claim their name and to make sure nobody else is pretending to be them.

 

Generally, the most important things you need to know are:

1. The rules for police on the internet are generally the same as the rules for the police in real life. Your conduct has to follow all of your existing department policies. You can have officers online in a visible way, like a uniformed officer and you can have officers using websites undercover, just as you use plain-clothes officers in real life.

2. You need to know exactly what your public information laws say you can and can’t post online – you should already have policies regarding the release of public information. Ignore the words “media”, “reporter” and “newspaper” and replace them with “website”, “Facebook Page”, “Twitter”, etc…

3. Do your research – there are a lot of free resources online

 

 

Social Media for Law Enforcement

Presentation Outline – 09/23/2015

International Association of Crime Analysts

Lieutenant Glen Mills – Burlington Police Department

President – Massachusetts Association of Crime Analysts

 

Social Media Basics

What is Social Networking?

History of Social Networks

Terminology

Social Media by the Numbers

Why is it important to us?

 

Social Media Usage

Intelligence Gathering – Passive and Active

Undercover Operations

Investigations

Public Interaction

Emergency Notifications

Training

Personal and Business Use

 

 

 

 

Creating Accounts

A discussion of Web Browsers

Tor Browser

Pirate Browser

Setting up an E-Mail Account – Gmail is Recommended

Gmail Trick – you can use periods “.” and plus signs “+” in your Gmail address in order to create multiple social media accounts and sign up to multiple newsletters with a single Gmail account

Examples: ospolicing@gmail.com can be os.policing@gmail.com or ospolicin.g@gmail.com

OR: ospolicing+MACA@gmail.com or ospolicing+IACA@gmail.com

All appear to be different addresses to other services but all messages will go to the same inbox

Protecting Your Good Name using Knowem.com

The First Commandment

Neverever, use your own personal accounts

 

Intelligence Gathering

Passive (Open Source)

Active (Working Undercover)

Legal Issues

Ethical Issues

Legal Issues

 

Search.org

Visualizers – MentionMap.com

 

Personal Use

Police Officers probably shouldn’t have personal profiles – If officers have profiles they should understand the risks to their careers, their safety, and to their families

FaceBook Graph Search

Exif (Exchangeable Image File) Data

“Checking In”

 

Instructor Contact Information:

Lieutenant Glen Mills – Burlington, Massachusetts Police Department

www.bpd.org / www.opensourcepolicing.org

781-505-4945

gamills@bpd.org  / glenmills@opensourcepolicing.org

 

 

 

Resources:

 

Free Stuff:

www.opensourcepolicing.org – A variety of Free Resources and Tools

http://groups.yahoo.com/group/Masspolice/– Masspolice – Free Resources and Tools for Massachusetts Officers / Massachusetts Sample Search Warrant Templates are located in the “Files” section

 

How-To’s:

http://groups.yahoo.com/group/kloving/ – Tools and Resources for Investigating High Tech Crimes

http://www.iacpsocialmedia.org/ – IACP Guide to Using Social Media

http://cops2point0.com/ – Christa Millers Blog on Social Media for Law Enforcement

http://connectedcops.net/ – Laurie Stevens Blog on Social Media for Law Enforcement

www.search.org – Training in High-Tech Investigations / ISP List

 

Legal

https://www.ncirc.gov/28cfr/Default.aspx – 28 CFR 23 Training

 

Policy

The NESMO (Northeast Social Media Officers) website has some guides to help develop social media policy for law enforcement agencies: https://drive.google.com/folderview?id=0B9iRD6XPAB1ac1Q2eEVKVUlENGc&usp=sharing

 

 

People Search / Profile Search

www.spokeo.com – Social Network Search Tool

www.pipl.com People Search

www.zabasearch.com

www.peekyou.com

 

Profiles:

www.knowem.com – search for user names across multiple social media sites

www.twitonomy.com – Twitter Profile Info

www.foller.me – Twitter Profile Info

http://www.wolframalpha.com/input/?i=facebook+report – Facebook Profile Report from Wolfram Alpha

 

Mapping:

www.tweepsmap.com – Where are a profiles followers

www.bing.com/maps – Use the Twitter Maps App to see tweets on a map

www.worldmap.harvard.edu/tweetmap – A cool Tweet mapping project

www.geosocialfootprint.com – Tweet Heat Map

http://teachingprivacy.icsi.berkeley.edu/static/main.html – Tweet Map for a single profile

Creepy – http://ilektrojohn.github.io/creepy/ It’s basically a stalking program

 

Monitoring:

www.sees.aw – SeeSaw is a good tool to see what people are talking about

www.tweetdeck.com – My favorite tool for monitoring multiple Twitter Accounts

www.twitterfall.com – Nice monitoring tool that can be set for geolocation

www.nearbytweets.com – Just what it says it is

www.Hootsuite.com – Alternative to Tweetdeck – has limits on numbers of accounts

 

Link Charts:

www.mentionmap.com – Link Chart of a Twitter Profiles followers

 

 

Misc:

www.grouptweet.com – Can be used with multiple Twitter Accounts to post to a master account

 

History:

http://www.snapbird.org – Search Tweets all the back to the beginning of Twitter

www.archive.org – See previous versions of websites

 

Twitter Pics:

www.twicsy.com – Search for Twitter Pics

See Creepy above

 

URL’s:

www.unfurlr.com – Don’t open that shortened URL until you check it first!

 

Instagram Search:

www.instabam.com – Searches Instagram photos