Social Media for IACA 2015
Real Time Social Media Monitoring for Situational Awareness
Presentation media can be found here: IACA 2015 Social Media
A lot of police departments fear social media. I can tell you right now that this is something police departments need to be very familiar with and that they need to have a presence on all of these sites – even if it is to simply claim their name and to make sure nobody else is pretending to be them.
Generally, the most important things you need to know are:
1. The rules for police on the internet are generally the same as the rules for the police in real life. Your conduct has to follow all of your existing department policies. You can have officers online in a visible way, like a uniformed officer and you can have officers using websites undercover, just as you use plain-clothes officers in real life.
2. You need to know exactly what your public information laws say you can and can’t post online – you should already have policies regarding the release of public information. Ignore the words “media”, “reporter” and “newspaper” and replace them with “website”, “Facebook Page”, “Twitter”, etc…
3. Do your research – there are a lot of free resources online
Social Media for Law Enforcement
Presentation Outline – 09/23/2015
International Association of Crime Analysts
Lieutenant Glen Mills – Burlington Police Department
President – Massachusetts Association of Crime Analysts
Social Media Basics
What is Social Networking?
History of Social Networks
Terminology
Social Media by the Numbers
Why is it important to us?
Social Media Usage
Intelligence Gathering – Passive and Active
Undercover Operations
Investigations
Public Interaction
Emergency Notifications
Training
Personal and Business Use
Creating Accounts
A discussion of Web Browsers
Tor Browser
Pirate Browser
Setting up an E-Mail Account – Gmail is Recommended
Gmail Trick – you can use periods “.” and plus signs “+” in your Gmail address in order to create multiple social media accounts and sign up to multiple newsletters with a single Gmail account
Examples: ospolicing@gmail.com can be os.policing@gmail.com or ospolicin.g@gmail.com
OR: ospolicing+MACA@gmail.com or ospolicing+IACA@gmail.com
All appear to be different addresses to other services but all messages will go to the same inbox
Protecting Your Good Name using Knowem.com
The First Commandment
Never, ever, use your own personal accounts
Intelligence Gathering
Passive (Open Source)
Active (Working Undercover)
Legal Issues
Ethical Issues
Legal Issues
Search.org
Visualizers – MentionMap.com
Personal Use
Police Officers probably shouldn’t have personal profiles – If officers have profiles they should understand the risks to their careers, their safety, and to their families
FaceBook Graph Search
Exif (Exchangeable Image File) Data
“Checking In”
Instructor Contact Information:
Lieutenant Glen Mills – Burlington, Massachusetts Police Department
www.bpd.org / www.opensourcepolicing.org
781-505-4945
gamills@bpd.org / glenmills@opensourcepolicing.org
Resources:
Free Stuff:
www.opensourcepolicing.org – A variety of Free Resources and Tools
http://groups.yahoo.com/group/Masspolice/– Masspolice – Free Resources and Tools for Massachusetts Officers / Massachusetts Sample Search Warrant Templates are located in the “Files” section
How-To’s:
http://groups.yahoo.com/group/kloving/ – Tools and Resources for Investigating High Tech Crimes
http://www.iacpsocialmedia.org/ – IACP Guide to Using Social Media
http://cops2point0.com/ – Christa Millers Blog on Social Media for Law Enforcement
http://connectedcops.net/ – Laurie Stevens Blog on Social Media for Law Enforcement
www.search.org – Training in High-Tech Investigations / ISP List
Legal
https://www.ncirc.gov/28cfr/Default.aspx – 28 CFR 23 Training
Policy
The NESMO (Northeast Social Media Officers) website has some guides to help develop social media policy for law enforcement agencies: https://drive.google.com/folderview?id=0B9iRD6XPAB1ac1Q2eEVKVUlENGc&usp=sharing
People Search / Profile Search
www.spokeo.com – Social Network Search Tool
www.pipl.com People Search
Profiles:
www.knowem.com – search for user names across multiple social media sites
www.twitonomy.com – Twitter Profile Info
www.foller.me – Twitter Profile Info
http://www.wolframalpha.com/input/?i=facebook+report – Facebook Profile Report from Wolfram Alpha
Mapping:
www.tweepsmap.com – Where are a profiles followers
www.bing.com/maps – Use the Twitter Maps App to see tweets on a map
www.worldmap.harvard.edu/tweetmap – A cool Tweet mapping project
www.geosocialfootprint.com – Tweet Heat Map
http://teachingprivacy.icsi.berkeley.edu/static/main.html – Tweet Map for a single profile
Creepy – http://ilektrojohn.github.io/creepy/ It’s basically a stalking program
Monitoring:
www.sees.aw – SeeSaw is a good tool to see what people are talking about
www.tweetdeck.com – My favorite tool for monitoring multiple Twitter Accounts
www.twitterfall.com – Nice monitoring tool that can be set for geolocation
www.nearbytweets.com – Just what it says it is
www.Hootsuite.com – Alternative to Tweetdeck – has limits on numbers of accounts
Link Charts:
www.mentionmap.com – Link Chart of a Twitter Profiles followers
Misc:
www.grouptweet.com – Can be used with multiple Twitter Accounts to post to a master account
History:
http://www.snapbird.org – Search Tweets all the back to the beginning of Twitter
www.archive.org – See previous versions of websites
Twitter Pics:
www.twicsy.com – Search for Twitter Pics
See Creepy above
URL’s:
www.unfurlr.com – Don’t open that shortened URL until you check it first!
Instagram Search:
www.instabam.com – Searches Instagram photos
